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Terms and Conditions

The information and services offered by child sleep coaches of "Equipped for the Day" (hereinafter: child sleep coach) are intended for educational purposes. They are not medical in nature for an individual problem and are not a substitute for medical or other professional advice from a qualified medical specialist. Information and services are also not aimed at making a medical diagnosis or treatment. In agreeing to the assignment, you also agree to disclose your child's medical condition.

It is your responsibility to check with the healthcare provider to rule out any underlying medical conditions that may cause sleep problems (including but not limited to sleep apnoea, ear infections, allergies, asthma). This is to ensure that the healthcare provider has determined that your child is healthy, at an adequate weight and growing and that it is appropriate to implement the sleep plan. You agree to inform the child sleep coach of any medical changes during sleep training, as sleep training should not be performed unless the child has a healthy diagnosis from the healthcare provider.

All information and services are given with the best intentions and knowledge of the child sleep coach. The child sleep coach is not liable for any incorrect (or incomplete) or misinterpreted information of this information or services.

The child sleep coach will make reasonable efforts to include current and accurate information in consultations, or for the completeness of the information provided. This consultation may contain references to other materials and resources, but Child Sleep Coach is not responsible for the content of such other references and shall not be liable for any damages or injury arising from that content. All references provided by child sleep coach are provided solely for the convenience of the user.

The information and services are intended only for the specific client and is for their own use only. The information and services may not be shared with other parties or individuals. All intellectual property rights of "Geared up for the day" are protected.

The sleep plan contains recommendations and thus intended improvements in your child's sleep behaviour. However, it remains your own decision to apply these recommendations. A consistent and comprehensive approach gives the best results for improving your child's sleep.

Payment

The sleeping plan will be written after payment is made.
Cancelling the assignment can be done up to 48 hours prior to the intake.
There will be no refund of payment once the sleeping plan is sent.

When the sleep training is completed (after about 2 weeks), no refund of any amount will be given if not all time, emails or video calls have been used.

Execution of assignment / agreement

When you agree to the assignment, you automatically agree to the General Terms and Conditions. These will be made known to you upon confirmation of the course.
After the initial video consultation, you will receive a personalised sleep plan via email within 72 hours, unless otherwise agreed.
After the intake, you will start the sleep training within 1 week. After that, the availability of support cannot be guaranteed and €50 will be charged for any changes needed to the sleep plan.
Intermediate pausing of the training can only be done by mutual agreement, possibly sleep training can be resumed later. Only with a valid reason such as illness or force majeure can the training be paused.
Both the child sleep coach and the client can terminate the assignment/agreement at any time. There will be no (partial) refund of payment. The child sleep coach reserves the right to terminate the agreement if the you break any of the terms of this agreement.

Parental involvement

You understand that your commitment to this process is absolutely necessary to achieve improvement with regard to your child's sleep.
You take note of the current advice from the "Nederlands Centrum Jeugdgezondheid" (NJC) on safe sleep. (https://www.ncj.nl/richtlijnen/alle-richtlijnen/richtlijn/preventie-wiegendood)
You understand that the child sleep coach encourages and drives updates from you, and that it is your responsibility to correspond.
You promise to raise any concerns, doubts or confusion regarding the sleep plan drawn up with the child sleep coach as soon as possible, so that the you and the child sleep coach can address them constructively and work together to achieve the goals.
You understand that the children's sleep coach is generally available to answer queries on weekdays during office hours and, if necessary, on Saturdays, and that correspondence received overnight, on holidays and on weekends is generally replied to the next working day.

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Privacy policy

Why this statement

Privacy and the protection of your personal data is important to us. This privacy statement explains how the privacy and personal data of visitors to www.uitgerustdedagin.nl (hereinafter: the website). You will also find here how to view, change or delete your data. The website is part of the company Sleep Coach Consultancy with Chamber of Commerce number 90140540. The privacy statement applies to all products and services provided by the company.

The privacy statement was last amended on 23 May 2023.

Purpose and processing of personal data

The personal data that may be processed are the data you provide to us yourself by making an (information) request or by using our services. These personal data are only used within the framework of the service agreed with you and we only collect the data we consider necessary or useful in that context.

Below is an overview of the personal data we process, among others;

First name and surname
Gender
Date of birth
Address details
Phone number
Email address
Other personal data that you actively provide e.g. through correspondence and by telephone
Data about your activities on our website
Bank account number

Personal data is processed for the following purposes:

Handling your payment
Sending the newsletter
To communicate by phone, email or WhatsApp / text message if necessary to perform our services
Informing you of changes to our services and products
To deliver services to you
Processing personal data if we are legally obliged to do so, such as data we need for our tax return.

Minors

Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities, in order to avoid collecting data on children without parental consent.

Web hosting and email

This website is hosted by Hostnet. Personal data you provide for the purpose of our website is shared with this party. Hostnet has access to this data to provide (technical) support for the website, they will never use the data for any other purpose. Hostnet is obliged by the agreement we have with them to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Backups are also made regularly to prevent loss of data.

Cookies

This website uses cookies. Cookies are small data files that are stored on the hard disk of your computer, tablet or mobile phone when you visit the website. These cookies are used to make the website function better and to monitor web visits so that we can check how many people have visited the website in a given period.

Functional cookies: these cookies are necessary for the correct functioning of (parts of) our website. They allow us to adapt the website as much as possible to the surfing behaviour of our visitors. These cookies are automatically deleted as soon as you close your web browser.
Analytical cookies: these cookies are needed to monitor the browsing behaviour of visitors to this website. For example, we use Google Analytics website statistics.

On your first visit to our website, we have already informed you about these cookies and asked your permission to set them.

You can opt out of cookies by setting your internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings.

Website and third-party services

This privacy statement does not apply to third-party websites and services linked to this website. For example, services provided by companies such as Hostnet (the web hosting and email). We have no insight into and are not responsible for the privacy policies of third parties. Therefore, please also take a look at the privacy policies on these third-party websites to be sure, as these websites may handle personal data differently. We are not liable in respect of the manner in which these personal data are collected and protected on third-party websites.

Protection

We take the protection of your data seriously and take appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us via info@uitgerustdedagin.nl.

Request to view, modify or delete data

You can submit a request to access, correct, delete, transfer your personal data or request the revocation of your consent or objection to the processing of your personal data by sending an e-mail to info@uitgerustdedagin.nl. You will then receive a response to your request as soon as possible but in any case within 4 weeks.